"For Retail real time data is vital, allowing managers to plan efficiently and to reduce operational disruption."
When asked what fears kept them awake at night, retail bosses replied their biggest concern was their website going down. With a huge shift in consumer habits towards online shopping this is no big surprise.
It is also not surprising that their second biggest fear is one that has the potential to cause just as much havoc, staff absence. A lack of employees on the shop floor can mean takings would be down, and in some extreme cases the shop may not be able to open.
Add into the mix that a staff’s absence may not get reported until after the store has opened or the busy retail manager does not get the message until later in the day, it might then be too late to organise temporary staff and they end up being short staffed for the day. If this is a common occurrence it can affect other staff’s morale and engagement.
By working with Empactis retailers have the tools in place to help manage their staff more effectively. Real time absence notifications allows for managers to plan more efficiently and reduces operational disruption.
Managers can track and monitor employees absences, identifying trends and re-offenders. This allows them to act accordingly and in line with their absence policy and employees and managers can see that everyone is treated fairly and consistently. Thus boosting employee morale and engagement.