"Empactis removes the inconsistencies in the way data is reported by the employee and captured by the business." David Fox - Serco
Costly operational problems can arise when employee health, absence and wellbeing are not being managed effectively. This places unneeded pressure on the business and adversely impacts delivery to customers.
Consistently poor absence level can lead to the risk of heavy performance related fines and the possibility of losing contracts.
The process of managing absence is often overly reliant on manual administration and getting data to the relevant parts of the business e.g. HR, Occupational Health and Payroll.
Empactis removes these inconsistencies. It improves manager engagement, resulting in lower rates of absence and improved company performance.
Empactis is contracted by Serco, the FTSE 250 international service company, to deploy solutions that manage employee absence, health and well-being.
All of Serco’s UK businesses are using the Empactis platform, to manage unplanned absence, attendance cases, health referrals and Group Income Protection cases. Empactis Insight reports are providing data analytics and reporting for all aspects of employee health. Working with Empactis, Serco is improving efficiency and reducing the costs and risks associated with employee health, key HR processes and staff absence.
“The Empactis platform will enables us to enhance the management of sickness, unplanned absence and associated health issues. Capturing employee absence at the point of occurrence provides real-time information to managers that enables them to better engage with, and support, our employees. The data and workflow guidance the platform generates enables managers to concentrate on their team’s performance and focus on positive interventions from a health and engagement perspective. This allows Serco to further develop its commitment to employee well-being through focused health and wellness initiatives.”