"Employee Health is a key factor for Housing Associations as it can affect their abilitity to hit their KPIs & avoid paying fines"
As with all organisations Employee Health is a key factor for Housing Associations, as it is a key factor that can affect their ability to hit their KPI’s and avoid paying fines. They have to adhere to strict time regulations regarding the maintenance of their properties and visiting their properties in case of an emergency. If there is a high level of unplanned absence it can impact dramatically on these KPI’s resulting in unwanted fines.
This is one reason why Golden Gate Housing Association (GGHT) approached Absence Manager to help them manage their unplanned absence as efficiently and cost effectively as possible. GGHT have a large workforce working remotely whom are spread over a wide geographical area and as a consequence, managing absence was a costly and complex problem.
By working with Empactis Absence Manager, GGHT now have the tools and business process in place to help manage all staff more effectively and to allow their managers to manage absence effectively. Other added benefits include;