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"For Retail real time data is vital, allowing managers to plan efficiently and to reduce operational disruption." Gareth J Thomas - ARRIVA Train Wales

Retail

When asked what kept them awake at night retail bosses said that staff absence was a one of their major headaches. A lack of employees on the shop floor means takings will be down and in some cases the outlet may not be able to open.​

Add to this that an employee absence may not get reported to the store manager until after the store has open, it might then be too late to organise temporary staff and the result is short staffing for much if not all of the day. If this becomes a frequent occurrence it will affect staff morale and engagement.

Using the Empactis platform managers can track and monitor employee absences, identifying trends and repeat offenders. This allows them to act in-line with their absence policy. This simple process means employees and managers see that everyone is treated fairly and consistently, boosting employee morale and engagement.

Empactis Benefits

  • By improving manager engagement when employees are absent absence rates reduce.
  • Manager engagement demonstrates the employer’s duty of care and allows the manager to offer health guidance that can help the employee to return to work sooner.
  • Instant absence alerts to line and store managers and resource systems provide early warnings and enable operational plans to be adapted.
  • Removes administration, complexity and ambiguity from the absence process.
  • Real time data analysis across the organisation offers new insights in absence, engagement and employee health.

Gareth Thomas HR director arriva trains Wales

Gareth J Thomas

HR Director, Arriva Train Wales

ARRIVA Trains Wales

“One of our core values is ‘we care for people’s safety and wellbeing’ and what I find fantastic about Empactis is that they don’t just drive the tools to help deliver these values they truly believe in them. Within the first six months of using the Empactis workforce health platform, we saw a reduction in our working days lost. They are a great company to work with, they understood our company’s individual needs and I highly recommend them”.

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